Boost Your Business with a WhatsApp Chatbot Integration | Yugasa Bot

Yugasa Software Labs | Yugasa Bot
3 min readSep 29, 2023

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6 Reasons to hire a Whatsapp chatbot

Experience the power of Controversional AI Customer Service on Whatsapp platform

Your clients are willing to connect
you on whatsapp

7 Requirements 1 answer

90% of people rate an immidiate response as very important while seeking help.60% of these people define
immidiate as 10 minutes or less.There are multiple ways in which companies can use Whatsapp Chatbot to assist their audiences with such response rate.

Is a whatsapp business application and a whatsapp chatbox a same thing?

No, WhatsApp Business application and a WhatsApp Chatbot are two different things. As per the original application, WhatsApp Business is a free downloadable app available for Android and iOS smartphones. WhatsApp Chatbot, however, is an AI enabled chatbot application with WhatsApp interface where WhatsApp users can now communicate as they would talk to a real person. A WhatsApp bot (WhatsApp chatbot) is a computer program designed to automatically respond to customers’ queries, within WhatsApp. WhatsApp Business does nothing like that by default.

What all can be achieved using WhatsApp Chatbot?

A WhatsApp Chatbot basically allows you to automate your sales and customer support on your WhatsApp Business Account. For example:

  • Handling FAQs of your customers
  • Help your customers find products
  • Interact with past customers, including abandoned cart, providing shipping & return info
  • Update about new product launches & offers
  • Do customer service & Gather feedback on CX

How can I get a green tick/checkmark badge and a visible business name on my WhatsApp Chatbot?

You can apply for Green Tick after you are approved for WhatsApp Business APIs. The green badge ✅ next to the contact’s name confirms that this is the business’s WhatsApp verified account. WhatsApp grants Green Tick to limited businesses only. A general recommendation for getting a Green Tick approved is to be in “Tier 2 or above” messaging level.
More on messaging Tiers

What are the prerequisites to have a Whatsapp Chatbot for my business?

You must be using WhatsApp API Approved Business Account.

  • You must enable 2 Step Authentication.
  • Facebook should verify your Facebook Business Manager.
  • Must be a business (Individuals are not allowed as of now).
  • WhatsApp also pays attention to the industry your business operates in. It is tough to get API access for industries restricted by WhatsApp. List of Whatsapp Commerce Limitations

Enjoy being you and keep your business communication on us.

Use of Chatbots in any ‘Business — Support — Communication’ can increase your productivity by 30%.

Originally published at https://helloyubo.com.

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Yugasa Software Labs | Yugasa Bot
Yugasa Software Labs | Yugasa Bot

Written by Yugasa Software Labs | Yugasa Bot

YugasaBot is a leading company developing Omnichannel chatbots for every business domain to improve and automate lead generation and customer support

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