Top seven use cases of WhatsApp chatbots in healthcare

Whatsapp chatbots in healthcare: Due to the pandemic over the past several years, the majority of healthcare businesses have chosen to use user-friendly, cutting-edge AI-powered chatbots to provide patients and clients with the best possible experience.

Chatbot integration allows the healthcare industry to streamline many processes.

In this article, we’ll examine WhatsApp chatbots in the healthcare sector and how they can employ to improve healthcare.

Identifying symptoms — WhatsApp chatbots in healthcare

With the help of your healthcare chatbot, your patients may self-report their symptoms and receive a diagnosis over WhatsApp.

In no way are these bots supposed to replace doctors or other healthcare professionals; rather, they are meant to support them and enhance their effectiveness.

These evaluations are intended for provisional diagnoses rather than conclusive ones.

Booking appointments for your health center or healthcare service

The bot can recommend patients to departments and doctors within your hospital, share their schedules, and even assist patients in making appointments for consultations and checkups after evaluating the patient’s symptoms and generating a preliminary diagnosis.

Appointment reminders

Missed appointments can be quite expensive for your hospital or clinic.

In reality, 1 out of every 20 patients who schedule appointments simply fails to keep them, costing the healthcare industry a staggering £216 million per year in lost revenue.

Many of these wasted opportunities could have been prevented; many of them happen as a result of patients who forget they ever had an appointment in the first place.

Sending appointment reminders and asking your patients to confirm their presence can both be done using your chatbot.

Medicine Reminders

People frequently forget to take their medications on time due to the busy schedules they live.

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Originally published at https://helloyubo.com on September 27, 2022.