Yugasa Bot vs Haptik: 2024 Comparison — Features

Yugasa Software Labs | Yugasa Bot
2 min readMay 28, 2024

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There is a significant need for chatbots in India. However, there are numerous Indian chatbot companies to pick from and elements to consider, complicating the selection of an appropriate conversational AI vendor.

Yugasabot and Haptik are two feature-rich customer care suites that help businesses unlock concrete value by acquiring and maintaining consumers and winning client loyalty.

Yugasa Bot vs Haptik — Overview

Yugasa Bot (Free) is an AI-enabled, natural language processing (NLP) chatbot that provides users with “intelligent” dialogue on any of your websites.

As your team works on more productive activities, let Yugasa Bot handle the first correspondence with all of your web visitors.

With its DIY Bot Builder, you can quickly and easily teach Yugasa Chatbot intelligent information about your company in minutes.

Yugasa Bot is a “plug-n-play,” “no coding required” solution. One of the smartest chatbots out there is Yugasa Bot. Engage visitors when they’re most likely to do so.

The safe and GDPR-compliant architecture of Yugasa Bot provides them with the greatest auto chat experience.

On the other hand, since 2013, Haptik has pioneered Al-powered innovation, processing 10 billion interactions and 10 million transactions over ten channels and 135 languages for 500+ organisations.

It enables brands to move to Generative Al and achieve end-to-end customer experience at scale.

Haptik provides two product lines, Contakt and Interakt, allowing corporations and SMEs to address their consumers’ most pressing issues.

Features

Yugasa Bot is an AI-enabled and NLP-based chatbot that offers ‘close to human’ conversation to visitors on any of your digital touchpoints: Websites, mobile apps, Facebook pages, WhatsApp, and more.

Let Yugasa Bot handle first-level communication with all your online visitors while your team continues to work on more productive tasks.

Yugasa Bot is supported by a mobile app that allows human agents to watch all live sessions between your customers and Yugasa Bot.

The agent can take over or give back control of the chat anytime during an ongoing chat session.

Haptik, on the other hand, is a comprehensive platform that addresses all of your Conversational AI and client demands at every stage of the process.

Creating an efficient, Intelligent Virtual Assistant can be complicated, difficult, and time-consuming.

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Originally published at https://helloyubo.com on May 28, 2024.

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Yugasa Software Labs | Yugasa Bot

YugasaBot is a leading company developing Omnichannel chatbots for every business domain to improve and automate lead generation and customer support